Legal
PlumbingProtect provides documentation and best-practice guidance. We do not perform plumbing works, do not supervise works on-site, and do not provide legal advice or insurance.
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PlumbingProtect is a documentation and guidance platform. Any information provided is for general guidance only and may not apply to every property or situation. If you require a professional opinion, inspection, certification, or legal advice, you must consult appropriately qualified professionals.
We are not responsible for works performed
PlumbingProtect does not carry out plumbing services and is not responsible for the quality, safety, legality, or outcome of any work performed by a plumber, contractor, or user. Any engagement with a plumber remains solely between the customer and the plumber.
Not insurance, not a warranty
PlumbingProtect is not an insurance product, warranty scheme, or compensation fund. Using PlumbingProtect does not guarantee that a job will be completed correctly, nor does it guarantee recovery of losses.
Advisory best-practice guidance
Reports and guidance may reference common best practices and typical standards used in the UK. This is informational and may not account for property-specific constraints, existing defects, or prior non-compliant work. Always seek qualified professional input where required.
Not a legal authority
PlumbingProtect is not a law firm, regulator, court, ombudsman, or enforcement body. We do not determine fault, liability, or damages. For legal disputes or claims, you must seek appropriate legal advice.
Plumbr v4 + human oversight
Automation
Plumbr v4 helps structure job details into a clear record, prompts for missing evidence, and formats a report pack consistently. It may highlight common risks and recommend evidence steps.
Manual oversight
Certain edge cases may be flagged for review to keep the documentation coherent and reduce obvious ambiguity. Manual oversight does not constitute an inspection, certification, approval of works, or legal endorsement.
User responsibilities
Accuracy of information
You must provide honest and accurate job details. Incorrect or incomplete data can reduce the usefulness of the report pack.
Evidence collection
You are responsible for capturing evidence (before/mid/after). If evidence is missing, the audit trail weakens.
Permissions & consent
You must obtain consent where needed (photos, recordings, signatures) and comply with applicable laws and policies.
Professional advice
Where safety, compliance, or legal outcomes are involved, consult qualified professionals (e.g., Gas Safe for gas).
Plain-English limitation statement
We provide documentation tools and advisory guidance. We don’t carry out plumbing works, don’t inspect your property, and don’t decide who is “right” in a dispute. You use the platform at your own discretion. If you need certainty, safety confirmation, certification, or legal strategy — get a qualified professional involved.